Check for a matching offcut
A piece from the same roll is the closest match you’ll get. Look in the furnace room, garage or a closet floor before your quote. No offcut? We can usually take a plug from inside a closet.
So the loops beyond the damage stay put.
A closet, offcut or under a built-in, for a true match.
Berber has visible rows, so the plug follows them.
If a run crosses a room, we'll say whether repair still makes sense.
Cats and dogs hook a loop and keep pulling.
A spinning brush catches a loop and zips a row out.
Legs and casters snag loops along their path.
Intact yarn glued back into the backing, both ends secured.
A clean shape, cut along the loop rows.
Same carpet, same row direction, pile lined up.
Seamed in from below and brushed so the edges disappear.

A piece from the same roll is the closest match you’ll get. Look in the furnace room, garage or a closet floor before your quote. No offcut? We can usually take a plug from inside a closet.
Berber is a loop pile. When one loop is pulled, the yarn feeds out of the next loops in the row, like a ladder in a stocking. That's why a small snag left alone can turn into a long run.
If the run started at a seam, we'll check the join too. See carpet seam repair. For burns, bleach spots and other damage, see carpet repair.
Most snags and short runs are repaired with a plug. Replacement only makes sense when damage is spread across the room.
A single loop sticking up can be snipped level with the pile. If a row has already pulled out, leave the yarn. It can often be glued back in. Never pull it.
With carpet from the same roll, it blends closely. Sun-faded rooms can show a slight shade difference at first.
Yes. Stair nosings take the most wear, so we check how the carpet is fastened while we're there.